• Effective Message Management
• Virtual Team Working
• On Demand Call Recording Wherever You Are

The global recession has left behind an aftermath of changes in working practices industry wide. Within the legal sector, this has resulted in yearly reductions in public funding and administration resources, in the face of rising case loads. Confronted with the more-for-less challenge, many Law firms, Chambers and Barristers are seeking solutions to counteract these pressures, whilst being able to optimise billable hours. This is where MobeRec's Personal Clerk Solution can and has helped a number of legal professionals.

As an Intelligent Voice Communication Management Solution, Personal Clerk effectively brings together all fixed, mobile and messaging services together that empower personal productivity and mobility, here is an overview:

Unique Individual Number – An intelligent number (non-geographic, or can be pre-fixed with your choice*) is associated with a user not a device.

• Since over 80% of Barristers are self-employed, commercially it is advantageous to have one number that connects to you, regardless of your chambers, location or device.
• Accessible via any fixed or mobile device across the globe.
• A call announcement feature also avoids your family answering business calls on your landline, as your password is required to receive the call.

Audio Conferencing – Setting up conference calls can be complex and costly depending on the provider, however this is one of the enhanced features of Personal Clerk:

• Users can set-up a conference call of up to 40 participants in minutes.
• The ability to self-manage and facilitate this quickly and efficiently with a client and other professional bodies involved in time sensitive legal matters, is an invaluable resource for all legal professionals.
• No additional set-up fees, charges are the same as an outbound call, making this a cost effective solution for audio conferencing.

On Demand Call Recording – Press the call record button at anytime (yes anytime!) during the call for it to be recorded.

• Recorded conversations are delivered as .wav files directly to your chosen inbox.
• Transcribe, or play back files to retrieve important information like contact details, or vital pieces of information related to a case, being on the move no longer needs to slow you down.
• Various storage options are available to suit your needs.

Message Centre (voicemail) – A single professional voicemail service that eliminates the need for several voicemail recordings and retrievals across different numbers.

• Visual voicemail is provided via Web and Mobile Assistant, allowing message playback to be prioritised.
• Voicemails are also recorded and sent via email to a chosen address, so they can be played through a computer, or mobile device. This is particularly useful when there is a poor cellular signal.

Intelligent Assistant – Whilst voicemail is a necessary and helpful tool, there are times when you're unavailable but you need your calls to be answered by a person, not a machine.

• Create up to two nominated alternative contacts to receive your calls, a particularly helpful feature when you are in court.

Web & Mobile Assistant – a user-friendly interface, which enables you to set-up and manage all of your Personal Clerk features.

• Download a web URL to be used when you're on the move.
• Access all features and settings from your desktop.

Intelligent Reporting – Your personal portal that gives you a wealth of invaluable information.

• Customise reports to suit your business needs
• Gather call logs to bill clients efficiently.
• Transparency, giving you invaluable insights into your business position.

Find out how Personal Clerk can benefit you, or your Chambers contact us now for an obligation free review.

*Pre-fix numbers are subject to availability and may incur additional charges than standard non-geographic numbers.