Flexible Working

Whether you're self-employed, or part of an SME, to be competitive and stay ahead of the game, flexible working is fundamental to the way in which individuals and companies work, from being responsive to customers in an profitable and timely manner, to attracting and retaining the best personnel.

In this 'mobile-first/mobile-only' world, adopting solutions to empower and engage remote working are vital. However, the challenge for many businesses is to find solutions that ensure seamless flexible working, without the need to make large capital investments in new technologies. This is where MobeRec's Intelligent Voice Communications Management (IVCM) solution has helped a number of SMEs.

The IVCM solution provides individuals and flexible workers the equivalent tools and functionality enjoyed by desk based workers. No capital investment or expensive training programmes are required. MobeRec's IVCM solution improves connectivity and provides enhanced productivity features including visibility of availability, regardless of location and the option to nominate alternative contacts to receive incoming calls. The IVCM solution ensures mobile workers are flexible and efficient, wherever they are, whilst remaining connected to the hub of the business.

According to a survey of Financial Sector Workers, conducted by Forrester, 56% of the respondents believed that mobility made them more productive and being non-mobile made them less competitive and effective in responding to their customers changing needs.