Compliance

Our Solutions / Flexible Working

Advances in technology have enabled mobility to become a standard part of many peoples' working lives. Whilst this clearly delivers an abundance of benefits to businesses, it equally presents a challenge to ensure that customers and their sensitive data are not compromised during the course of business. This is particularly pertinent when it comes to the sale of financial products. Accordingly, the Financial Conduct Authority (FCA) and the US Dodd-Frank Act (DFA) have specific regulatory requirements that businesses have to adhere to, when selling some financial products over the telephone, whether that's using a fixed line, or mobile device.

At MobeRec, we understand your business needs and the importance of meeting FCA and DFA regulatory requirements, whilst continuing to deliver excellent customer service, growth and profitability. As a result, we are able to offer you a Secure Cloud Based Recording (SCBR) solution, whereby all calls that are required to be recorded, are administered in compliance with the FCA and DFA regulations.




Implementing MobeRec's SCBR solution for fixed line and mobile devices provides your business compliance with minimal disruption and the additional following benefits:

  • Replacement of SIM cards rather than a fleet of phones ensuring that the user experience is not affected and no additional training, or Apps are required.
  • Opening up new opportunities and flexibility to trading practices usually restricted to the trading floor.
  • Secure and encrypted call recording, with the option to bolt-on extra security measures.
  • Automatic voice calling & SMS recording via the SIM without the user having to remember, or needing to do anything to initiate the recordings.
  • Real-time, quick and easy retrieval of all fixed line & mobile recordings, either via MobeRec's portal, or your chosen server
  • Accountability and audit reports that would be accepted by the FCA or DFA, which can also be used in-house to improve productivity and much more.

MobeRec's SCBR offerings provide investment professionals and trading operation solutions that cause minimal disruption, whilst providing Compliance Officers with the confidence and assurance that the solutions meet all regulatory requirements.

Let's talk business, start by getting your obligation free review of how MobeRec's SCBR solution can benefit your company by Contacting Us now