FAQS
At MobeRec, we welcome the opportunity to answer all of your questions about our products & service. Below are a number of FAQs:
Are these technologies hard to manage?
They are as simple as your daily routines, which will align with the basic diary management that you already undertake.
Do these solutions require large capital investments to set-up?
No, it is a service-based solution, which can be set-up in a matter of hours. It does however require some individuals to focus on adopting the services as part of their daily work. Nevertheless, adopting this technology is no more complex than adopting a smart phone.
Do I require any/additional administration support?
If you already have administration support, you may wish to engage their service but it is not necessary. The process of setting up these services, provide good disciplines to effectively support time management and productivity.
Is it for big firms?
No, certainly not. This solution provides productivity and efficiency gains from one user to 10,000.
Do I need to change my fixed landline supplier?
No, the Fixed Line Compliant Recording Solution, can be integrated with your existing PBX (private branch exchange) telephony system, ensuring that inbound and outbound calls are routed through the MobeRec's platform for recording purposes.
Do I need to change my mobile handset?
No, users simply replace the SIM card in their business mobile phones with a MobeRec SIM card and are ready to go. All calls and texts are automatically routed via MobeRec's platform, captured by our call recording software before being delivered to the destination number.
In what way do the call recording solutions meet FCA and DFA regulations?
In a nutshell, the recording solutions have been designed in a way that they cannot be bypassed by the user. Please contact us for further detailed information.
Why have I not heard of MobeRec before?
Adoption has principally been by large global organisations. The services are now being offered cross-professional industries, irrespective of size. Underwritten by Teleware PLC, you can rest assured that all services provided by MobeRec meet an excellent level of industry standards.
Can you provide any references?
Yes, references are available on request.
If you have any further questions, please feel free to contact us now, we would be happy to assist you.