In today's world, most professionals are consistently faced with the challenge of increasing productivity, whilst resources are constantly being streamlined. As part of MobeRec's Intelligent Voice Communications Management (IVCM) Solutions - Personal Clerk and Personal Assistant - have been specifically designed to address these challenges. Both solutions enhance existing communication infrastructures by optimising productivity and providing key insights needed to support businesses through short & long term planning and growth.

Having the capability to manage inbound call flows via a user-friendly portal, the exceptional features, (including a unique individual number that can connect to any device, at anytime, anywhere in the world), offered with MobeRec's IVCM solution, is akin to having your own personal contact centre without the cost and complexities of traditional systems.

Effectively managing communication with MobeRec's IVCM solution, increases daily work productivity, whilst improving the experiences of new business prospects and existing customers. Assigned with a reporting portal, MobeRec's IVCM solution also allows businesses to monitor in-house communication performance. Key reports can be customised to suit your business needs internally and externally. For example, internally the reports can provide information to identify training needs and opportunities, monitor SLA's and staff performance, as well as enable cost allocation. Externally, reports can be used to provide information on customer activity, including billing, out of hours engagement and resource utilisation.