our products/fixed-line

Fixed Line Recording

Our Products / Fixed Line

Moberec’s Secure Cloud Based Recording solution (SCBR), is designed to comply with the UK (Financial Conduct Authority (FCA)) and the US (Dodd-Frank Act (DFA)) regulations when using both fixed line and mobile devices in relation to the sale of financial products.

The Fixed Line Recording solution, can be integrated with your existing PBX (private branch exchange) telephony system, ensuring that inbound and outbound calls are routed through the Moberec’s platform for recording purposes. In practice, this means that you will not need to invest thousands implementing new hardware, or software and can manage all call recording requirements, irrespective of location and hardware, with ease and confidence.

“A survey of financial sector workers carried out by Forrester revealed that 56% of employees believed that mobility made them more productive, whilst being 'non-mobile' made them less competitive and much less responsive to changing customer demands.„

How SCBR Fixed Line Recording Solution Works & Benefit Your Company ?

Users can opt to Record All calls automatically or specific calls ‘on-demand’.
A range of storage duration options are available, with the choice to bolt-on additional security profiles, enabling you to decide how and where calls are recorded, and whether call data is encrypted.
Fixed Line Recording can be activated, managed and accessed in a variety of ways – ensuring common capabilities whether calls are connected on- site, with a remote worker, or via a mobile phone.
Recorded calls can be downloaded to local computer systems using a secure file transfer process. A Windows Explorer extension enables easy search of downloaded Secure Calls.
All Calls are recorded securely and digitally signed as tamper evident. They are stored in the cloud for a minimum of 185 days. Depending on admin rights, calls can be reviewed or downloaded via a secure web page, or viewed exclusively by nominated personnel, who have been granted access to Moberec’s decryption facility.
In addition to using this solution for compliancy, it also allows you to support training and productivity requirements.

Using multiple suppliers, investing in technologies (then constantly upgrading them) and training programmes, to comply with regulations can become cumbersome, not to mention costly. By partnering with Moberec for mobile call compliance, this no longer is an issue. We provide your organisation the flexibility to mould our solution to suit your individual needs.

We are also able to offer you a Mobile Compliant Recording solution, please click here for more information.

Contact us now for an obligation free review of how our SCBR solution can make your company FCA & DFA compliant overnight, with little, or no disruption, whilst saving you money.